Tuesdays, Wednesdays, and Thursdays
9:00 am – 3:00 pm
In order to maintain the health and safety of members and ACERA staff during the ongoing Covid-19 pandemic, ACERA’s office is open limited hours. Walk-ins are welcomed during these times, although we recommend scheduling an appointment below so we can connect you with the right resources.
Masks Required: Please note that Alameda County continues to require employees and visitors to wear face coverings that cover the nose and mouth in order to prevent the spread of Covid-19.
If you’re looking for retirement counseling because you’re ready to retire, schedule a Ready-To-Retire Counseling appointment. Note that these must be scheduled in advance, and ACERA staff will be unable to provide retirement counseling to members who drop in.
ACERA does not validate parking for the City Center Garage. See
parking options below.
ACERA’s offices are located steps from the 12th St. BART Station.
Your local BART station likely has a parking lot and/or
parking garage for you to park in so you can take BART to ACERA.
Visit BART’s parking
page for complete information.
Parking at Your Local BART Station Before 10 am
BART parking lots tend to fill up early (often before 7 a.m.)
with commuters. To secure a spot, you can reserve parking in
advance which allows you to park in the “Permit” Reserved Area.
The cost is $6 per day, and you must reserve at least the night
before the day you want to park. Visit Select-a-Spot to make
Parking at Your Local BART Station After 10 am
The majority of permit holders don’t use their Permit Reserved
Area spots on a daily basis, leaving hundreds of parking spots
open. After 10 a.m. these spots become available to the general
public on first come / first served basis, and it’s fairly easy
to find a spot. You must pay the daily parking fee for the
station at the parking machine once you enter the fair gates at
the BART station. Daily fees vary by station, but are usually $3
or less per day.
Driving to ACERA
The cheapest option is to find metered parallel street parking in
the blocks surrounding ACERA for $2 per hour for up to 2 hours at
a time. Spots either have individual parking meters, or have
parking voucher machines that print a voucher you display on your
dashboard. Plan on arriving 10-20 minutes ahead of time to find a
parking spot. Check 12th St., 11th St., Franklin St., Webster
St., Harrison St., and the area around Lafayette Square and
Preservation Park. Buy a little more time than you need to ensure
you don’t get a parking ticket.
ACERA does not validate parking. You can search Parkopedia for a
parking garage, but garages immediately surrounding ACERA tend to
be expensive at $6-8 per hour. You might find garages 5-6 blocks
from ACERA for $4 per hour.
AC Transit is Alameda County’s public bus system. Downtown
Oakland is a central connection point for many bus lines, and so
many bus lines have stops near ACERA including 18, 51A, 72,
72M, 72R. Check the AC
Transit Route Map for more details.