Phone, Mailing Address, and Office Hours

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Office Hours

Office is closed to visitors

Due to the public health order, ACERA’s office is closed to visitors, but we will continue to work to serve members. Updates here.

Telephone Hours

Monday to Friday, 9:00am – 3:00pm
(excluding county holidays)

Due to limited staff resources during the public health order, ACERA is taking calls during limited these limited hours. Outside of those hours, you may leave a voicemail or email us. We will do our best to respond within one business day.

Email Hours

Monday through Friday,  8:30am – 5:00pm
(Closed weekends and holidays)

Reach us through our contact form during these hours. We will do our best to respond within one business day.

Telephone Numbers

Main Line:       510-628-3000   

Toll Free:         800-838-1932     

Main Fax:         510-268-9574

Mailing Address

Alameda County Employees’ Retirement Association
475 14th Street, Suite 1000
Oakland, California  94612-1916
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QIC Code

22901