After the death of a loved one, many people find themselves overwhelmed with the tasks to be completed.
ACERA has created this checklist to assist survivors with issues they may need to address. This checklist is not a definitive list of all matters of immediate concern upon death, so you may want to add your own items. You may also want to create a contact list of banks, insurance companies, and all other applicable institutions.
Members, keep a copy of the contact list and the checklist below in your files to assist your beneficiary(ies). Additionally, ensure your beneficiary information is up to date by reviewing your ACERA Web Member Services account.
When an ACERA member dies, survivors should consider the following:
Gather all pertinent information and identification numbers for immediate reference (full name, date of birth, place of birth, address at time of death, place of death, Social Security number, VA number, Medicare number, insurance policy numbers, bank account numbers, etc.).
Contact funeral home: Contact the member’s preferred funeral home to coordinate burial and/or memorial services. Request numerous copies of the original certified death certificate.
Notify ACERA of the death by filling out this form or by calling 510-628-3000.
» The member’s benefit will be paid up to the day in which the member dies. Any overpayments will need to be collected. Any benefits not yet paid will be paid out to the member’s beneficiary(ies).
» If eligible, the beneficiary(ies) entitled to the death benefits will be mailed a letter requesting the document(s) ACERA needs prior to issuing payment. ACERA will need at least one original certified copy of the death certificate (we’ll return it).
» Upon receipt of the requested document(s), the death benefits will be paid to the beneficiary(ies). In total, the process can take approximately 2 to 3 months.
No need to notify health insurance carriers. We will notify medical, dental, and vision carriers for you.
Notify life insurance carriers through any employers, credit unions, or other associations of which the deceased was a member.
Contact any other retirement plans such as a deferred compensation (457b or 401k), IRAs or other pension systems from which the member was receiving benefits.
Contact the nearest Social Security Administration office to determine whether there are any benefits forthcoming.
Contact the deceased’s financial institutions and banks regarding her/his accounts and ask about such matters as safety deposit boxes, death benefits, and outstanding loans.
Contact the Veterans’ Affairs office if the member was a veteran to check on possible death benefits.