To better protect your personal and financial information, ACERA is transitioning to a more secure way of communicating with members and account holders.

As of September 1, 2025, ACERA will no longer use the info@acera.org email address to receive messages. Instead, we’re asking all members and other ACERA account holders to contact us through the secure Message Center inside our new online portal, MemberDirect.

Here’s how to reach us securely:

Already have a MemberDirect account?

Email Us In MemberDirect

Haven’t enrolled yet?

 Enroll in MemberDirect

Non-members can use our email contact form here.

Thank you for helping us keep your confidential information safe and secure.

– The ACERA Team