October Payroll Glitch

Duplicate Payroll Advice

News

October Payroll Glitch

November 4, 2020

Once a month ACERA processes the monthly payroll. Payments are automatically deposited to member’s accounts monthly through the bank’s ACH electronic depositing system. At ACERA we have internal controls in place to ensure payments aren’t duplicated. 

During the October payroll, our banking system experienced a glitch and generated duplicate payment advice to ACERA members. 

October payroll was correctly processed only once. Therefore, please disregard the duplicate payroll advice. 

Thank you for your patience and understanding!