Ready-to-Retire Counseling Sessions


Ready-To-Retire One-On-One Counseling Sessions

ACERA conducts Ready-To-Retire One-On-One counseling sessions for ACERA members who are ready to retire. You’ll meet one-on-one with a retirement specialist who will go over a retirement checklist, provide you retirement estimates, and give you important information.

How to Schedule a Counseling Session

Call ACERA 90-120 days ahead of your retirement date at one of the phone numbers below. We need this much advanced notice to allow time for work to be completed on your file prior to your session (especially if you have never contacted ACERA previously for an estimate or cost to purchase service). This advance notice will also ensure your first retirement check is paid to you within four to six weeks of receiving your last employer paycheck.

Counseling sessions are held on Tuesdays, Wednesdays and Thursdays.

What to Expect When You Call in to Schedule

When you make the phone call to schedule your counseling session, please allow twenty minutes for a specialist to review your account for eligibility and a high-level review of the information you will need to provide while they review your file.

How to Prepare for Your Counseling Session

Prior to your counseling session, you will receive a package including your retirement application and a retirement allowance option election form with your estimated retirement allowance amounts. In addition, tax withholding forms, direct deposit, and health, dental and vision plan enrollment forms are also provided in this packet. You will be asked to complete all of these forms prior to your session in order to make the most of your time with your counselor. A list of required documents are also included with this packet; please gather these documents and bring them with you to the counseling session.

What to Expect During Your Counseling Session

Your retirement counselor will review a counseling checklist and ensure all forms documents are submitted. They will also review your retirement allowance estimates and allowance options with you as well as answer any questions you may have regarding the process and your future retirement benefits.

ACERA Does Not Conduct Walk-In Counseling Sessions

You must call in advance to schedule a counseling session. Sessions are in high demand, and we need to ensure that we have ample staff available to meet the demand. If you walk in to ACERA without a counseling appointment, we will be unable to provide you counseling at that time. However, we will try to schedule you for a later time.

Have You Attended A Pre-Retirement Seminar?

This seminar covers a wealth of information about ACERA membership, retirement allowance benefit formulas, purchasing service, retirement allowance options, retiree health, dental and vision coverage and much more. It is recommended you attend this seminar within five years prior to retirement. Visit our Retirement Planning Seminars page to sign up online.

ACERA Phone Numbers

Main Line:        (510) 628-3000

Toll Free:         (800) 838-1932