At this time, ACERA is reopening its office to visitors by appointment only. Please note that appointment availability is very limited at this time and is only open to members who are unable to complete their business with ACERA via mail, email, phone, or video.
Tuesdays and Thursdays
10:30am – 3:00pm
Staff are not available outside of these hours. Walk-ins will be turned away.
Submitting Forms and Documents Without an Appointment
While you may request an appointment for submitting forms or documents, you can submit forms and documents in person without an appointment by utilizing the drop box in our office elevator lobby on the 10th floor of 475 14th Street in Oakland.
Request an In-Person Appointment
Please complete this form to request an in-person appointment with ACERA staff: